Symantec Corporation
Refused to honor rebate, claimed documentation not submitted, but it was. Rip-off!

Internet & Web

This is a growing problem: a mail-in rebate is offered as a sales incentive, but when all instructions are meticulously followed, a postcard is received months later claiming that instructions were not followed or documentation was lacking.

Thousands of consumers are being duped into buying products, expecting to receive a rebate, but a substantial proportion of them never receive the rebate, and attempts to contact the vendor and resubmit are thwarted by the company's labyrinthian contact options.

This particular incident relates to a software purchase rebate offered by Symantec, who is infamous for this behavior, but the problem is widespread.


Company: Symantec Corporation
Country: USA
State: California
City: Cupertino
Address: 20330 Stevens Creek Blvd
Phone: 4085178000
  <     >  

RELATED COMPLAINTS

Symantec Corporation
Rebate scam

Symantec
Rebate ripoff will not honor stated rebate as listed on form

Symantec
Systemworks 2203 rebate RIPOFF

Symantec Corporation
Ripoff, dishonest $20 mail in rebate scam. I sent in everything required and they would not honor the rebate El Paso Texas

ATT.com
Att.com DSL rebate ripoff

Att.com
Modern rebate

Symantec
Rebate Ripoff

Symantec
NORTON SYSTEM WORKS rip-off mistreated and scammed

Symantec
Rebate Ripoff

Canon - Rebate Status.com - Staples
Cheated out of a rebate lake success, ny