CompUSA
Ripoff consumer unfriendly and only cares about taking your money

The CompUSA credit card is a TOTAL ripoff! I just purchased software with this card, for a total of $108. A measly $108 borrowed, and if I pay their minimum of $10 a month, I will have spent about $26 in interest, which is about 35% interest charge.
This is due to their minimum finance charge of $2, forget the 18.9% they claim in their contract. So if you want to stretch out your payments on a small purchase, you get totally screwed.

I got this credit card back in and the minimum finance charge was $1 in the contract. They claim they changed the minimum charge in July of informing card holders in March, but I never received any type of notice, so they are real sly.

So now that I charged on this card, instead of being able to pay it off over a year, I have to pay it real quick so I don't get zonked. Like, why bother to have this card, it's a money machine for them, it's certainly not a convenience to the consumer. I was even charged an extra $2 for just 11-days of the billing cycle.

Anyway, CompUSA is an all around ripoff and I recommend no one buy anything there. Once they have your money, they don't care anything about you. Just try to return a defective or unsatisfactory product to them after their 14-day return policy.

They're supposed to issue a refund on this type of merchandise, but they hide behind their 14-day policy. And forget about writing to their bank and refusing to pay; the bank will just blow you off like they did to me. They are for the store and definitely not the consumer. I bought a scanner with included software that was advertised as being compatible with Windows XP, but it turned out it wasn't.

The software was produced by Corell, and when I called them, they couldn't believe I actually received this old, outdated software with my scanner, since they didn't write it for Windows XP.By the time I learned this, it was well past the 14-day return policy - but by law they have to issue a refund for defective merchandise.

Well, they absolutely refused to do anything for me, and when I told them I was going to write to the bank to get a charge-back, they told me it would never happen, and they were right, the bank said it was beyond the 14-day return policy and that I had to pay. Neither the store nor the bank gave a damn that it was defective and didn't work as advertised.

So if you absolutely must buy something at this rotten place, be sure to use a credit card that is on the side of the consumer, so you can get a charge-back when things go wrong and the store just snubs their nose at you. Never use the store card, and why are you shopping there to begin with? They suck. And if you want to sue them, good luck finding a lawyer that will take your case; as I was told by a lawyer that handles consumer law - you're pretty much on your own.

Company: CompUSA
Country: USA
State: New York
City: Latham
Address: 579 Troy Schenectady Rd

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