Coast Dental
Ripoff dishonest fraudulent billing

In I went to Coast Dental for a standard dental cleaning. A few months after the appointment I started to receive statements from Coast Dental that I owed $85.00. My insurance company (Aetna) sent me a statement that the procedure was not covered under my insurance.

I'm certain my insurance covers routine dental care so I contacted Aetna for an explanation and was advised that Coast Dental had not submitted a claim for routine cleaning but for a total mouth debridement which they do not cover. I thought Coast Dental had made an error as I knew all I had done was a routine cleaning.

I sent Coast Dental a letter a few months ago refuting the charges and did not receive a response to the letter, however, I am continuing to receive statements from them saying I owe this money.

On July 13, I contacted the Coast Dental office where the services were performed and was advised by their office manager that my file shows that I did receive a total mouth debridement. I explained that I did not nor did anyone inform me that I was being given anything other than a routine dental cleaning. She read from a note in the file which stated I was advised that they were giving me a total mouth debridement, that my insurance did not cover this service and further that I agreed to pay for the services being performed. I explained that no such conversation took place with me nor would I ever have agreed to anything other than a routine dental cleaning.

We reached an impasse. I refuse to pay for a service I did not receive. I will continue to investigate how I may dispute this erroneous billing.

Company: Coast Dental
Country: USA
State: Florida
City: Wesley Chapel
Address: 5348 County Road 581
Phone: 8139731837

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