Northstar Nutritionals
Unethical Business Practices

In January I ordered 3 bottles of dietary suppliments. On March 9 I receive another 3 bottles. I called customer service and complained about the second shipment of the suppliments, she stated I must have hit the button for Smart Ship to automately receive this order every 2-3 month's, I told her "I didn't hit the reorder button I've ordered online many times and know what to watch for".

I asked the service representitive what their procedure was for returning the product? I was told just put the return label on the box and send it back I responded you mean I have to go to a UPS sub station to drop the package off, and I said that was unacceptable then she said i'll talk to my supervisor, she said her supervisor said they will send me a pickup form so now it can be picked up at my home.

This company is unethical and lacks any integrity, I don't understand how company's like this stay in business?

Company: Northstar Nutritionals
Country: USA
State: Maryland
City: Baltimore
Address: 350 starke Rd. Unit 100. Carlstadt NJ 07072-2113
Phone: 18009132592
Site: northstarnutritionals.com

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