CVS Caremark
Lack Passion for Customer Service

I reached the drugstore to get a refill to learn that insurance was no further likely to spend until I registered for that preservation plan ($20 outofpocket for that refill). I'd acquired no email or demand to register with no caution that I had been going to don't have any protection. I named the amount and registered for that plan. I received no more calls with no prescription within the email. Again, another $20 outofpocket. I called back and spoke to a different consultant who just explained to contact my physician myself and also have them call-in my prescription. After I got towards the drugstore, I'd to attend 45 minutes while they fixed out the purchase (evidently, Caremark had the wrong day of delivery and also the purchase was on-hold). I'd acquired no-call or contact informing me it had been on-hold because of an unmatching birthdate. General, the whole encounter continues to be pulling on for 2 weeks without any one having a positive curiosity about following a methods required for me to obtain a regular prescription in the protected price. I anticipate my next open-enrollment and so I may change insurance coverage.

Company: CVS Caremark
Country: USA

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