Aspen Dental
Billed full price after employee family discount was denied

Health & Medicine

As the mother of a dental assistant at the local Aspen Dental office, I was told that I was entitled to 2 free cleanings/year and discounts on other services. Believing this, I received a porcelain crown and paid the $454 charge at the time of the service in January. My account balance was then zero as shown on their paperwork. In May I received a bill for $619.00. Their explanation was that they decided that the mother did not qualify as immediate family and I should not have received any discounts. I am now receiving mail from a bill collector.


Company: Aspen Dental
Country: USA
State: Kentucky
City: Owensboro
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