Wiley X Eyewear
Bad Warranty on products
- 07-18-2011
- 14
Bought a pair of Wileyx polarized sunglasses for $75.00 from a local dealer.
Had them for about a month and the lens coating started to peel and melt off. I sent them back to the company for repair.
They sent them back with a letter stating they were not covered under warranty.
I called customer service on 7/18. The lady said that they had been discontinued and not covered under warranty.
I believe that WileyX should have offered to replace them with another pair of sunglasses that were comparable to the ones I have. It is not my fault that they discontinued a product. They need to stand behind their merchandise.
Company: Wiley X Eyewear
Country: USA
State: Mississippi
City: Livermore
Address: 7800 Patterson Pass Rd. Livermore, Ca
Phone: 8007767842
Site: wileyx.com