CVS Pharmacy
Poor customer service

I've been a normal as of this store on 3rd and Fairfax and repeatedly I'm astonished at how poor customer support reaches this shop. Through the numerous years I've been buying as of this shop there has been numerous supervisors arriving and heading - none might make any distinction whatsoever. The workers (atleast many of them) appear to dislike the clients and they all seem like they'd rather be some place otherwise, but at the office performing their work. Many of them walk-around in a snail's speed and attempt to move you onto the following person God forbid you've a or demand. Nowadays I'd an experience having a new supervisor called Martha, whom I'd never noticed there before. She was most unhelpful and condescending. I needed to purchase a carton of Marlborough Silver 100is, however they were from it, as normal. They've recognized for a long time this is one make of cigarettes that offers one of the most, however they never purchase enough to last before next delivery. The final supervisor attributed the organization workplace for that occurrence saying they just get so much per-store and can't have more, but atleast had the versatility to locate five packages of the exact same manufacturer to create up to get a carton. This new supervisor - Martha - stated no means possible, I've to market you the cigarettes from the bunch, since I don't possess a complete carton - despite the fact that I informed her I'd have a handful of packages of the quick versions. She'd no business sense whatsoever, and was reluctant and unresourceful to assist. I stormed from the shop swearing I Will never return, but I still can't overcome the truth that CVS maintains employing these terrible individuals to handle their shops repeatedly. No surprise the workers lack any type of excitement or push for greater customer support. With this particular type of instance within their encounter just how can anybody anticipate better? Until CVS changes their administration, they certainly can't anticipate any enhancement within their notoriously poor customer support and also the long-list of countless grievances. Our guidance to CVS would be to employ better supervisors and begin displaying some understanding towards the present workers who show their capabilities in client satisfaction. Quit hiring supervisors fresh-out of hight school, simply because they do not have a just how to support individuals much-less just how to relate solely to any client problems. Spend the major dollars to worthy people and never to people who clearly dislike the clients buying inside your shops.

About The last notice, please cherish the shortcoming to solve an easy problem shown by your store-manager called Martha. She must discover another work - accountant perhaps? Definitely not everywhere where she must cope with actual people and actual problems, nevertheless easy they might be.

Company: CVS Pharmacy
Country: USA
State: California
City: Los Angeles

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