Quest Diagnostics lab
Quest did wrong test on my infant!

Our doctor recommended my then 3-week old toddler to go-to mission laboratory to complete a PKU test. PKU test a situation required check for babies once they are burn-in a healthcare facility. Because my infant had 1 product tested positve, therefore DOCTOR requested us to complete the check again at mission laboratory.

The examination requires simply getting 5 drops of body of from toddler on his base. Nevertheless, whenever we reach that mission laboratory area, the woman there didnt understand what she was doing. At beginning she said she don't do these assessments at mission, then after consulting together with her co worker she said they are doing. But stated they have to attract a complete pipe of body from my toddler. I stated have you been serious? She said yes, would you still wish to accomplish it?

I'm not in medical career and didnt learn about this before and so I respected her. And so I stated, so long as you're certain, proceed. She subsequently go to attract a complete fube of body from my significantly less than 3-week old toddleris supply

So my DOCTOR was anticipating that results and lastly 7 days later, they delivered a fax to my DOCTOR they have the outcomes. And my DOCTOR was surprised when he acquired it. He explained they did an entirely incorrect check. And he can't also make use of this outcomes and we've to complete the check again. Now we visited the doctor workplace and his assostant made it happen that will be just 5 drops of body!

Now we're really angry. Mission laboratory attract 1 pipe of body from my 3-week old toddler for nothing! And we also lost 7 days of time awaiting their examination outcomes and never to express that people taken care of that assessments

Is there a location we are able to protest to to obtain mission laboratory in big trouble?

Cheers,

Zuodong zheng

201-658-4394

Company: Quest Diagnostics lab
Country: USA
State: New Jersey
City: West New York

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