American Medical Response, Palmdale, CA
American Medical Response, American Medical Response, - AMR American Medical Response - Emergency Medical Services Corporation EMSC, is a ripoff, they billed me $1250 for a 7 mile trip, when they quote $850

American Medical Response
www.amr.net
1055 West Avenue J
Lancaster, CA 93534-3328
(661) 947-2171

Aka Emergency Medical Services Corporation (EMSC)

Unethical billing practices

1. The amount billed is grossly excessive for a 7 mile trip to the hospital

2. This was NOT a life-threatening call as I was able to communicate with your personnel and make decisions

3. I was never informed in advance of the charges for your ambulance services

4. If I would have known I would be grossly and excessively charged for this service, I would have asked before the service was provided. I thought I would have been reasonably billed around $250 to $400 for the service

5. This is the first time in 9 years I have ever used an ambulance service

6. I have a right to know in advance what the charges will be

7. If I was told upfront, I would have refused service and called a family member to take me to the hospital. I had a kidney stone and had a hard time walking.

8. I was given an oxygen mask in the ambulance when I DID NOT REQUIRE any oxygen. If I would have known I was going to be billed for this, I would have refused oxygen because it was not even needed at all.

I have called 5 local ambulance service companies and I was quoted anywhere from $200 and up to $800 for the same 7 mile service, plus $4 to $17 per mile. Your billing is excessive. You also never gave me the opportunity to know of your billing charges and allow me the opportunity to refuse service.

ADDITIONALLY, I called American Medical Response on April 5 at 12:15PM and spoke to Joe, and he quoted me $850 plus $17 per mile, and told me oxygen was included. But American Medical Response sent me a bill charging me for the ambulance, oxygen for $55, and $17 per mile totaling $1242.50. This is highly unethical and fraudulent that you would have such billing inconsistencies and over-charges.

I would never recomend using this ambulance service. They bill you a higher amount ($400 additional) than what their dispatch service quotes you over the phone.

Company: American Medical Response, Palmdale, CA
Country: USA
State: California
City: Palmdale
Address: 1055 West Avenue J
Phone: 6619472171
Site: amr.net

  <     >