Lean Spa
Bad customer service, questionable scam
- 02-16-2011
- 17
I went to check the weather this morning on the internet and next to the page was a news report about lean spa and how thier product really works and how it was researched by several news groups like fox nbnc etc I thought well if they are saying its ok I will the try the trial offer. As soon as I completed and sent the form in I realized at the bottom of the page that they were going to keep billing me for additional products. This information was not explained on the original page when I put my information in. The original articule/web page stated that they would not send any products automaticly or charge me continually. I tried to call the company several times for serveral hours but no one would answer the phone. I even tried to cancel the order but my order number keep coming up unavail or it does not exist. I checked my credit card and there is a charge for 4.95 twice for the trial products shipping. After further research I found this web site, naturally I was concerned. I called my credit card and canceled it and shortly after I received a call from a verification company (third party) checking my order. I tried to cancel with this person but she said she was instructed to give me the customer service phone number and that was it. I tried to call but no one answers the phone and tried to email them, no response. Should I assume if the product (30 day trial) does arrive should I put it in the trash? Try to send it back? Does the product work?
Company: Lean Spa
Country: USA
State: South Carolina
Address: 420 E Main st bldg 2, suite 8 Bradford CT
Phone: 8773649280
Site: tryleanspa.com