Magnet emporium
I ordered a magnet necklace and braclet 11/4/09 my credit card was charged and cleared phone number on visa belongs to another company phone number on web site never gets answered

I ordered a magnetic necklace and bracelet on 11/4/09. My Credit card was charged it cleared on my credit card but I did not receive anything. So I called the phone number on the web site 888-203 8474 the phone rings and no one ever picks up. So I go online to look for the companys address. No address listed. So I look at my credit card listing and there is another phone number next to the purchase 1-800-654-7728 so I call this number and a very nice woman answers and said that she is very sorry that this is not that compay, she has received so many of these phone calls. I apologized for the inconvience and explained to her why she was receiving the calls that we were obviously being taken and that company is the phone number listed on the visa statement. Only moments ago, as I was registering to do this complaint, I did receive an e-mail from the company, because I had sent them two telling them if they did not respond I would beleive they were fraudlant, saying my bracelt was on back order, I ordered a necklace and bracelet and the email gave me no time frame of when it would be sent. This company is definately taking advantage of people.

Nancy

New York, New York

Company: Magnet emporium
Country: USA
Site: magnetemporium.com

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