Packer Family Dentistry
Poor dental work/No customer service

I went in to the dentist to truly have a top placed on, so that as is typical process, they created a temporary overhead which was suppose to last fourteen days. It dropped down while I had been consuming that night. Once the lasting overhead came fourteen days later, they apologized the temperature had dropped down, but guaranteed me the permenant overhead might last considerably longer (years). The lasting overhead dropped off the exact same night that it had been placed on. I delivered towards the dentist office, plus they explained the crown was damaged, and suggested a good silver top... More waiting... Temperature crown dropped off-again after only twenty four hours. The platinum top came 2-3 weeks later, and after beging completely cemented on, dropped off the following day.

I decided enough was enough, and visited another dentist. The dentist analyzed the crown, and educated me that Dr. Packer had grinded a pit within the crown while attempting to create a poorly-fitting crown, healthy. He showed me the pit and educated me that I'd fundamentally want to get a brand new overhead created. This could be taken care of completely outofpocket since insurance just addresses one every 7 years. I approached Dr. Packer and requested to get a return. After they discovered the character of my demand, these were challenging to achieve, and that I was never permitted to consult with anybody however the assistant there after... Still have not. They declined to provide me enough to get a fresh overhead, and after numerous efforts, telephone calls, and them confirming their very own mess using the new dentist, they decided to provide me a-50% reimbursement, and explained they might provide mean extra $250 once they received a refund in the comapny that created caps (since I have had provided them back the previous crown that did not match). Following the refund arrived in, they declined to supply any extra reimbursement. Throughout the phone contact, the assistant wander himself into many lies, so when I directed it out, she told me that she was completed with me, and hung-up the telephone. Beyond that, she wont consider my calls, and Dr. Packer will not talk to me... Despite many demands for a assembly.

It really gets worse... My spouse and equally determined that it'd be better to make use of the new dentist who's excellent, and evidently visited college on "Overhead Cementing" day... No problems at-all using the new overhead. The dentist required xrays of my wifes mouth and confirmed her about the xray where the cavities that were stuffed (only months previously by Dr. Kimberly Packer), weren't completed properly, andhad to all be redone... At our cost. My spouse was flabergasted, but had no option but to acknowledge. It ought to be mentioned that my spouse was a dental associate and workplace supervisor for quite some time, and decided 100% using the dentist after she noticed the x rays.

Our wish on paper this compaint is the fact that anybody considering utilizing Dr. Kimberly Packer of Havre De Grace, doctor reconsiders their choices. There are many excellent dentists in the region, but Dr. Packer is not one of these. You shouldn't be confused (when I was) from the hi-tech workplace, and extravagant reception. If Dr. Kimberly Packer cannot load a hole or concrete a on properly, then none of another material concerns. I've taken actions to record the problems using the Maryland Dental Panel (certification agency), and doctor Affiliation of Dentists (peer-review agency)... We will discover what goes on...

Company: Packer Family Dentistry
Country: USA
State: Maryland
City: Havre de Grace

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