My Snoring Solutions
Extremely deceptive when sending back a product with a 90 day money back guarantee

May 30th I sent off for this Jaw Support called mysnoringsolutions. I ordered this product online after doing a lot of research about it and found it to be costly, but decided because of the money back guarantee to give it a try.

I paid with my debit card $79.97 and when I clicked out of the box after giving my debit card info up, there was another box that said if I tried it, I could get free shipping. I called the company and asked why that appeared after I did my transaction and was told they would refund me of the $9.97 (S&H cost) Now mind you, this item is as light as a feather. When on the phone, the people in the back ground are so loud, you can't even hear what you're saying or listening to on the other end.

I received this product rather promptly and tried it out. I ended up having horrible headaches in the middle of the night and decided it was not for me. I called to see how to return this product and received an email back. It is very self explanitory and in depth, but there is a little secret not shared on their website.

Mysnoringsolutions takes more of your money... You really don't get the full money back guarantee, as they take 25% of your total cost for environmental waste disposal (fee) I also paid to send it back (because it can only be shipped Priority mail With delivery confirmation-) that cost me $5.65
So who wins here?

A product that probably is not worth more than several dollars is outrageously priced and they don't state on their website that you have to ship it back a certain way. On the email they sent back to me, one of the things you Have to do is email them your confirmation #. So you go to returns@mysnoringsolutions.com and that ends up a dead end as it is not a website at all.

Last but not least, I called them once again (and it's Not an 800 #) to hear a girl on the end with extremely loud people in the back ground *carrying on and goofing off* she asks me to read my confrimation # to her. I asked if that was a joke about the 25% they keep and she told me that it was not a joke.

I sent this product back and now I wait to see if I will get any kind of refund.
I am so sick and tired of the ~great American~ rip off this day and age. I am sick of people lying and taking what does not belong to them. I am tired of people not being accountable and upfront. This company should be shut down.

I'm sorry for the long explaination - but I am very upset. At best - Do Not Purchase MySnoringSolutions! It's an absolute rip off!

Company: My Snoring Solutions
Country: USA
State: Alabama
City: Lillian
Address: PO Box 509
Phone: 2517061448

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