Fitness Heaven
Ripoff piggy backing to other websites used to obtain credit card info & then charging it for their company

This company will piggy back themselves onto another website (they call it partnering) and then steal your credit card number, charge it, and go on about their business.

I noticed there was a $40 charge on my card. Being unaware of what this was, I asked my bank for a detailed print out. The website www.fitnessheaven.com came up. I had never heard of this website. I have been without a computer for several months now and found it very hard to believe that I would even visti a site like this.

I searched the internet and found their site. I contacted them via email:

"There was a charge on my credit card in the amount of $40.00 on February 10 from this website. I have never been to this website and definitely did not authorize any type of payment to be taken from my credit card. There is no phone number to contact anyone at this web site so I would appreciate it if a phone number was emailed back to me so I can call and have this situation rectified by crediting the $40 back to my credit card. I will not give my credit card number through email. I appreciate your quick response. — "

They responded with:
Original Message
From: customerservice
Sent: Wednesday, February 19 8:15 PM
To:
Subject: RE: Charge on my Card

Dear Customer,

I wanted to confirm that your membership to fitnessheaven.com has been cancelled and refunded. The reason you were signed up with our site is because you may have received a Free Trial Membership to our site fitnessheaven.com through another site that sells various types of products online. We have partnered with many online sites and you may have received our free membership as a value added service with your purchase. Im sorry you are leaving but I hope you had the opportunity to view all the great services FitnessHeaven.com has to offer such as customized online diet plans, virtual trainers, and live dietitian chats.

If you have contacted your bank or credit card company please contact them and inform them we have issued and full credit and will appear in your statement in several days.

Thank you again. If you have further questions feel free to contact us anytime.

Regards,
FitnessHeaven Support

That is all fine and dandy, but how did they get my number in the first place. Secondly, all I provided them with is part of my name so how do they know who to refund? Thirdly, did I not clearly state that I have never even seen their website?"I am sorry you are leaving but I hope you had the opportunity to view all the great services... BLAH BLAH BLAH" WHY WOULD I WANT TO AFTER THEY JUST CHEATED ME???

How many other people have these people scammed? Keep your eyes on your bank statements at all times. Maybe internet buying is not as safe and secure as they say they are huh? I tell you what... I learned my lesson thanks to these scum scammers.

Company: Fitness Heaven
Country: USA
State: California
City: Los Angeles
Address: 6060 Center Drive, Los Angeles, CA 90045

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