Pure Med Spa
Poor customer service

I simply got completed with annually of laser hair removal remedies at Real Med-Spa. I'm extremely unhappy with this specific club and also the outcomes. I want I'd have paid attention to my stomach and attended a far more trustworthy location for this process. The workers were often good enough and appeared to wish to assist, however they do not follow-through with some of their presents and ignore you the moment you go out the doorway. I'd create my visits 6-8 months ahead of time. Without fail, the week before my visit they'd contact me to reschedule for numerous factors, for example they've instruction that evening (why make visits then?), or the lasers are damaged, or that esthetician no further works there. They'd contact me and actually reschedule the exact same visit five times. The worker start is worrying. I'd another esthetician every time that will be exceptionally annoying not to have the ability to develop any confidence with one individual so when I began having issues using the outcomes I'd to describe each time that which was happening. I understand that the remedies do not focus on everybody and outcomes differ significantly. I closed a commitment declaring that after I purchased the bundle. I had been originally obtaining great results with one kind of laser they changed me to a different kind of laser on my second-to last visit despite the fact that I told them used to donot wish to because the additional laser was providing me such great results. They claimed to not fear and so I went forward using the new laser. 14 days later all my hair became back that hadn't been there for 4 weeks! I told them what occurred plus they explained it had been difficult. They offered me 3 free periods (among which on the laser i told them did not work on me since the additional one was damaged) so when these didn't display any outcomes possibly, the only real clarification I acquired was, we've no idea what is happening. Therefore, basically I lost $2000 and went thought 9 acutely unpleasant remedies for nothing. While investing that type of cash I be prepared to be handled having a particular degree of professionalism. I anticipate them to complete only a little study and do some follow-up with clients which are having dubious outcomes, particularly given that they stated they've never seen them before. I anticipate a much better solution than "I actually donot understand". If my encounter there is greater, I'd not be so discouraged using the insufficient outcomes I acquired. They did not walk out their method at-all to create my knowledge greater.

Company: Pure Med Spa
Country: USA
State: Washington
City: Silverdale

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