Hillcrest Family Dental
Avoid! These people are scam artists

My dental "insurance" - Smile Saver lists these folks in their directory of providers. I chose them because they were able to schedule my consultation within two weeks (something that none of the other dentists in the plan could do). I had not seen the dentists in 2 1/2 years, and was starting to have mild periodontitis symptoms when I sought their services.

I went in for a consult, and was greeted by a D.D.S. That spoke very poor english (native italian I think), who was beyond rude. She was a complete sensationalist, saying that she hadn't seen gums as bad as mine in years (what a load), she then called in a tech and asked him to colloborate. They lay it on thick. Also, like other patients have mentioned, I then sought explaination for the $3k of under gum planing, antibioitc treatment, and fillings (refillings I should say). I got no explaination other than doom and gloom of the state of my mouth, the dentists (italian female) was not willing to explain much of anything, simply falling back on the fact that I needed work, and that none of it was negotiable. I should have RUN, as another reviewer indicates here.instead, I booked my first visit.

I then came in for 5 sessions in which they (deep) cleaned my gums, and applied antibiotic pads under my teeth. Now mind you, in the end, these things did work, but my original quote of $3k only covered 10 of these pads... Once in my mouth, they asked if they could add more, and the prince went up $350 in that moment. The cleaning was exgruciating, and I later found out unnecessary.

When it came down to getting my fillings redone (3), the dentists (not the non-english speaking woman, but another dentist), he ground my tooth down WAY too much after inserting the polymer filling in each tooth, the result is that one of my teeth is now sensitive to temperature, though it never was before. The final funness, is that upon going to the hygenist, who did 90% of the work to my mouth (the dentist only did the 3 fillings)... She shot a novacaine-like substance into a nerve near my nose, and it caused my heart rate to go through the roof for 2 incredibly scary minutes.

These people ripped me off, caused me incredible pain, and in three instances did incredibly questionable things to my mouth and body. Caveat emptor!!!

Company: Hillcrest Family Dental
Country: USA
State: California
City: San Diego
Address: 3330 3rd Ave Ste 400
Phone: 6192918750

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