Air Force Medical Group 437
4 ER Visits in 6 weeks. No referrals. Not allowed a follow up visit with PCM? Ripoff

Hi,

Just a short story of the Charleston Air Force Medical Group 437 which is located in North Charleston, South Carolina. I'm have everything together for a congressional but wondering if anyone else has had some severe problems with them.

My wife picked up a PCM at the Medical Group 437 in Feb. Her first visit and only visit with her PCM Dr. Nelson she just wasn't very receptive. My wife went to the ER and tried to get a follow up with her PCM and was told from her PCM "I cannot do anything for you". She ended up seeing one of the PCM's partners, 4 ER Visits and 6 weeks later they still would not see her. My wife had low blood, continous bleeding was told she needed to see an OBGYN, that didn't help no get the Medical Group going another ER Visit she was told she needed to see a Cardiologist and she attempted to see her PCM but her PCM wouldn't see her. Another ER Visit she was throwing everything up she did see her PCM for the follow up they did tests which to date they cannot find nor have the found the sample of what she threw up. Another ER Visit she had low calcium in which she has had thyroid surgery but again her PCM would not let her keep this appointment.

How does that sound?

We had a meeting with the Commander of the Medical Group (Col. Sykes) who seemed to care. She made the Doctors give my wife a OBGYN referrl (who said it was far too long for her to go like this and he gave his cell number if she was in the hospital again for him to see her), a stomach doctor referral (who said she needed her gallbladder out), A sleep study (which of course she has sleep apnea) but they would not give her these.

Well after the meeting with the commander of the medical group we are back to the same thing, then changed her doctor for no reason. I guess so someone else could say she is this and that to protect the first doctor. They cancel her appointments and not tell us, they change the doctor of who the appointment was with or the time and call the morning of the appointment.

There is so much and ironically she has only been at the medical group for about 10 months within 3 months we had to have this meeting.

We have talked to the Surgeon General and on the edge of the Congressional side of things.

Thanks for input! And if anyone has done an congressional can you give us guidance, whom to address it go and format.

They even had her Urgent Referral and then just cancelled it while she was at the Urgent Care facility. We have gone through the Patient Advocate and all, there is just too much to list we have about a 6 page congressional with audio tapes we started recording our conversations and as well her doctor visits, they are so finished.

Thanks again.

Company: Air Force Medical Group 437
Country: USA
State: South Carolina
City: North Charleston

  <     >