AuraVie
Misleading advertising

I saw an ad for samples of skin lotion for only the cost of shipping and handling from AuraVie Co. It arrived and I used it once but felt I was allergic so put it aside. I had not read anything about having to return this within 30 days which they told me over the phone was the agreement. When my Master Card statement came I had a charge of $97.88. When I called to ask about this I was told there was another shipment in the mail, which came the next day, and that charge would be on my next statement.

I told them take my name out of their system and that I would return the second shipment as soon as it came. They gave me a RMA number and said to write that on the outside of the returned package. I will have to pay shipping when sending back the second box. They suggested I add a form of delivery confirmation as well. I was told it would take a while to get my credit issued on my charge account.

This is just plain false advertising. There was nothing about a $97.88 charge on the information sheet. I told the girl when I called this was just a big scam but she of course denied that.

Company: AuraVie
Country: USA
State: California
City: Van Neyes
Address: P.O. Box 01465
Phone: 8662169336
Site: auravie.com

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