Bit Defender
Un-Authorized credit Card charges

Purchase bitdefender beforehand. Like item. At restoration period, received a notice from bitdefender that I'd instantly be restored unliess I decided out, no amount mentioned. Vistied their site but may find no restoration cost therefore chose to opt-out. Posted opt-out demand. No reply, nothing. A couple of days later I obtain the same notice again. Again I opt-out. This time around I obtain a response that claims the e-mail container to that we responded isn't operating which I had a need to contact customer care at supply link. Supplied link required me into bitdefender / electronic water (I've encounter electronic water before and had comparable terrible encounters). On the webpage types are supplied that have drop-down lists of issues to pick from, none which contain declination of auto-renewal. This period ends with bitdefender delivering a contact that I've been restored.

I tried numerous assistance choices through the bitdefender site. The talk doesn't function. There are many paths to types much like demands I posted currently to no avail. Lastly discovered a text from that guaranteed a 24-hour reaction but obviously never heard something.

Discovered a corprate number. First attempt I get used in customer support, which in turn ultimatley, after keeping, basically disconnects. Held calling the amount, attempting numerous choices till I acquired a genuine individual who quickly moved me to customer support.

Company: Bit Defender
Country: USA

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