Mattress Giant / Memory foam mattress
Warranty issues

I purchased an Orthomatic Chiro Remembrance bed from Bed Giant in 2001. I had been informed the bed had A - 20 year nonprorated warranty. Since the warranty facts included the bed, I'd the local vice president, who had been within the shop at that time, signal my bill and show the facts of the guarantee. Our mattress didnot include the guarantee paperwork, but I had been so pleased with the foam bed, I didnot be worried about it. I particularly bought a foam bed since I really could no further rest on the regular bed because of my lupus and rheumatoid arthritis symptoms. After six decades, the bed started to destroy in the region where I rested. I shifted towards the different aspect of the mattress, and after four decades, that aspect started to drain. Easily attempted to settle the center of the mattress, I leaned to 1 aspect. I eventually chose to utilize my guarantee and so I could easily get an upgraded bed. I approached the shop and was informed I had a need to start the guarantee procedure on Bed Giant's site. I place in the required info, but no body approached me. I named the guarantee quantity, but I never can achieve an individual, merely a message field. I quit a note, however the message was never delivered. I really could no further rest on my bed, and so I needed to utilize an air mattress on my ground (which lets you know how poor my mattress had become if resting on an air mattress was much more comfortable). Within the next 3 months, I attempted numerous occasions to depart my info online, however it wouldn't enter. I quit message after concept, and none were delivered. I named the amount I'd for that local vice president, simply to realize that Bed Giant removed the local level jobs. I attempted to get hold of the organization workplace, but I really couldnot get reactions. I talked to some salesman in the shop and informed him all that had occurred. He tried calling somebody higher-up in Bed Giant, however the salesman was informed he had a need to remain from the problem. Bed Giant can be an totally fraudulent company that offers beds after which requires no obligation afterwards. I suppress anybody from buying something from Bed Giant, if you don't desire to be robbed!!

Company: Mattress Giant / Memory foam mattress
Country: USA
State: Texas
City: Mesquite

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