The Brick
Customer service

Please beware consumers that trying to return an item to the Brick will cost you. I was not told by the saleperson when I bought a microwave at The Brick that I could not return it. I bought the same microwave as I currently have and the item has changed (deeper) and it would not fit in my kitchen. Upon trying to return it two days later I was told no returns, store credit only because the box was open. I have never not been able to return an item to a store. Manager was ignorant and proceeded to finally take back the item for a 20% restocking fee. I also purchase a fridge for work and the delivery men damaged the item. When we notified the Brick they offered us $100.00 off the item. Be careful consumers buying from a ghetto store and the fact that they employee monkeys for delivery people. I don't want what I paid for being delivered by monkeys. Will never shop at the Brick in the future and you can be sure I am letting everyone I know not to either.

Company: The Brick
Country: USA

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