Macy's & Sterns & Foster
Producing refurbished mattresses

Beds Require Consumer Protection Regulations: My mom would be to obtain her "3rd" alternative under guarantee of Macy's Hotel Selection "Support Company by Sterns & Foster" because of quality deficiency (bed sinks after 30 days useful). Sterns & Foster (Sealy) is informing me they produce to-order plus they produce this specific item in Patterson Nj. I believe that Sterns & Foster (Sealy) are possibly creating restored beds for that Resort Selection and therefore are promoting them as "new" or creating poor and promoting them as top quality (ripoff). Bed production recommendations will vary for every condition, as well as in some claims, labels have to be attached in to the mattress (orange or reddish) to point that it's a restored bed. I truly hardly understand why the federal government doesn't put up rigid instructions for beds... Think these producers are receiving away with doing customer fraud and wishing folks don't record the guarantee problem inside the twelve months time period limit after which the customer gets stuck with anything apart from what's referred to as new. These beds from Macy's aren't inexpensive; they're listed from $1500 to $2000. While my mom gets her "3rd" replacement. I may request the shipping person to create "new" about the paperwork to assist in seeking this issue t / the PA State Attny General's office. Statisically, what're the probabilities that my Mother has obtained two faulty beds t/in under twelve months using the same manufacturer/item. Something smells bad in my experience. Sterns & Foster customer support does not actually wish to check out the issue... They estimate a 1.3% defective price for several their items... That you understand is nonsense, on the basis of the personnel that appear to identify the bed as faulty. Easily was Macyis, I'd consider the high-road and return my Mother's cash when the 3rd bed is faulty. The full time and work being lost on speaking this deficiency may be worth significantly more than the bed at this time.

Company: Macy's & Sterns & Foster
Country: USA

  <     >