Mor Furniture
Bad Customer Service

I was shopping for a new bed and after looking at a few furniture stores I was told by the sales person at Mor they had everything in stock except the bed, however I was assured I would have my bedroom set in 3 weeks or less. I purchased the bedroom set on 2/21/09 from Mor since the other store's told me it would take 5 to 6 weeks. So I sold my old bedroom set and was expecting my new bed to arrive by 3/14/09 at the latest (since that's what I was told) well I finally called at 4pm on the delivery date to find out what was going on and was told the bedroom set I purchased was a popular item and out of stock I would receive it on 4/6/09 instead of the March date. I was so upset I asked to speak with the sales person who assured me I would have my bed in 3 weeks or less (obviously a lie just to make the sale). I called 3 times on 3 different dates and left messages for him to call me till this day I still haven't had a call back. So much for customer satisfaction guarantee, cause I am a very unsatisfied customer. I wouldnt recomend this store to anyone all they want is to make the sale.

Company: Mor Furniture
Country: USA
State: California
City: Fresno

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