Ashley Furniture, Catonsville
Bad customer service

Catonsville shop has got the toughest customer support actually! I purchased a bureau and find the choice to choose it-up. The salesperson persuaded us the bureau may squeeze into a mini-van - but we recognized the furniture was too large for that truck whenever we visited choose it-up. I talked towards the supervisor - thinking I'm going to be ready to locate some solution-but the supervisor was so rude and maintained saying it had been none of his issue! It appears like their customer support stops as soon as they've our profit their wallet. I am aware that it had been none of the issue however it the shopis obligation not to misinform the clients to be able to simply perform a purchase. The entire encounter might have been greater if we'd have now been handled properly. The supervisor also had the audacity to claim that I ought to simply bring the bureau in the back of the truck and allow the end-of the container spend time

Ashley Furniture also offers among the toughest return policy. There's a 30% restocking charge for termination and you'll just obtain the outstanding balance like a shop credit! Be sure you examine all of the good images before you sign up that ultimate bill document. I'll not at all move my base into any ashley furnitures anymore!

Company: Ashley Furniture, Catonsville
Country: USA
State: Maryland
City: Catonsville

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