Surplus Freight Furniture
Ait and switch

We paid-for a sofa, love-seat, 2 finish platforms, a coffee-table and 2 lights. These were suppose to provide it recently by 6pm. After I named the organization to verify the shipping recently they advised me that my couches weren't there and they were on the practice anywhere in pa. And they would not be below till friday of the following week.

I told them this was unexceptable plus they stated they might provide me the ground design and also have it sent 24 hours later by midday and throw-in 2 free lights. I decided to this. Additionally they stated that if there is any harm to the couches they might provide us a complete refund.

Properly when the couches were shipped i observed each sofa had many releases within the material as well as the 2 free lights where not incorporated with the shipping. I called instantly towards the shop as the shipping men were still below. As well as the shop manager bob explained that I'd declined the free lights and that I told him which was wrong.

I then told him of the releases within the couches and he proceeded to inform me that I really could possess a new sofa and loveseat when the additional cargo is available in but he's no concept when that'll be. I also asked concerning the reimbursement and he explained we'd need to spend to come back the shipping after which watch for an undetermined period for that corporate workplace to deliver us a sign in the mail.

And so I asked for that corporate telephone number and he explained he did not own it. I told him he'd to provide me the organization quantity which it had been against plan to decline so he offered me this #1-614-236-3000. Then he stated that when the fresh cargo arrived in he'd provide us a phone which he understood not when that might be he believed but didn't understand without a doubt a two-week time.

He told us to not contact him but he might contact us when it arrived in. I'd like a complete reimbursement from these folks. I tried calling the organization quantity however it is a voice-mail saving that does not express whether it's excess shipping or not too i quit a note about the accounts due line-in dreams to obtain a reaction. I've also completed a little of study online and evidently I'm not by yourself in my own criticism with this specific organization.

I really hope as possible assist me yet others like me. The corporation ought to be investigated for the difficulty they're creating many customers over various claims. Please enable me determine how to proceed... Thanks for the period.

Company: Surplus Freight Furniture
Country: USA
State: Washington
City: Tukwila

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