Ikea
Terrible experience

Furniture & Equipment

Just wanted to let everyone know that after posting a complaint with the Better Business Bureau and Pissed Consumers, I received a complete refund from IKEA in the mail. I am not required to return any of the items either. So I not only got a complete refund, I got the items too! Unfortunately, it is a gift card for IKEA but I am more than pleased with this resolution.

A company that wants to stay in business today must please the consumer or they stand to lose their business completely. I guess IKEA was at lease a little concerned!

Melissa, maybe you should try harder next time. Persistence pays off!!!


Company: Ikea
Country: USA
Site: ikea.com
  <     >  

RELATED COMPLAINTS

Ikea
Ikea Ikea Returns policy customer service

Ikea
Poor customer relations

Ikea
Return policy - Granemo Cabinet

Ikea Home Furnishings
Fake Matress Warranty

Ikea
Quenn Mattresses Are About 4" Shorter Than Advertised

Ikea - Brooklyn
Love Ikea (better than NJ)

Ikea Store
Ikea opens in Red Hook

Ikea Home Furnishings
Fake Matress Warranty

Ikea
Broken cooker door - IKEA Oven

IKEA Kitchen Cabinet
Refund policy fraud