Ikea USA Fort Lauderdale
Customer Service

I obtained the toughest customer support actually at Ikea in Fort Lauderdale. Many clients were attempting to trade unused products in a available initial container, and also the woman about the return register mentioned to them all, 1 by 1, in an exceedingly rude method, they were utilized with no trade could be completed. Once the clients began to request the supervisor, these were informed the manager is in a gathering, and certainly will come. Nevertheless, the supervisor never arrived, some 11/2 hours later. The other client requested again for some time to talk to the supervisor. My partner requested another team in a yellow Ikea top using the title Jones, if he's in a management situation. This person stated: "Yes, that is correct, and he or she told you-you all can't return. Therefore abandon the y... This shop." He really stated this term before my kids. He nearly leaped overthecounter, moving his eyes and balling his fists. I named law enforcement, who came and mentioned, they have an issue with Ikea workers which this isn't the very first time they arrived. He spoke to clients, who overheard this terrible declaration and were also really annoyed, that the shop in the united states have team operating that's totally unprofessional and really violent. Lastly, the supervisor arrived and he or she documented this Jones is damage reduction. The Leading Line Supervisors title is Bernita W. Amarota (Btct@memo. Ikea.com), I received her card. The cops really informed her that the man like Jones is improper for that work.

For That return policy: I actually donot understand, however itis amusing. I delivered available and applied material previously and had no issues. My partner attempted to come back new material and had issues. I came and so they traded. I noticed this many times at Ikea. Perhaps I must note that I am caucasion and my spouse black national.

For me personally, there's a kind of conspiracy happening. I keep it for your creativity, what it may be...

I expected to achieve another supervisor in control to document a, she mentioned, the only path to protest is by calling the client complaint hotline 954-838-9292. I expected for that General Manager's title, and he or she mentioned that it's Chris Steinweg.

If you desire to be handle poorly, visit Ikea. Certainly that is just the situation in the Dawn area. I looked for a long time in Europeis Ikeas, and had just excellent encounters, actually in the return channels.

Unfortunate, sad.

Company: Ikea USA Fort Lauderdale
Country: USA
State: Florida
City: Fort Lauderdale

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