Stainsafe
Warranty scam!

I bought a leather American Signiture Couch from Value City. I saved every slip of paper and receipt with my warranty from Stainsate. I wrote every detail in the online claim and even though my warranty says my leather couch is covered if it cracks or peels they denied my claim. It is a 7 year warranty, and I bought it in 2004. Stainsafe states I described normal "wear and tear". It is a scam and no one should buy the warranty. I made sure to use only descriptions in the warranty coverage. They make it impossible to make a claim with the amount of info and receipts you need and then even when you PROVE you are right they use the "wear and tear" statement to not repair the damage. Then if you get a tech from the company to come in and actually look at your furniture they make YOU pay him since they do not honor a denied claim.

Company: Stainsafe
Country: USA

  <     >