Bombay Company
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Bombay Company

Www.bombaycompany.com

I've been bothered by frequent e-mail advertisements sent by The Bombay US Company (a furniture store)

Actually, I started living in Canada several months ago and was looking for furniture at several stores including "The Bombay" in Canada.

I found some goods very interesting there and started checking their web and noticed that I was able to go net shopping. But later, through phone communication, I was told that most of them are only available for US customers and I even noticed that Canadian web is no longer available. Why could I register with my Canadian address, then?

Strange thing is when I visited The Bombay store nearby to inquire some items I found in the web page, and asked if I could get e-mail address to place an order or check the availability, a staff didn't give me his address and just told me web address which is no longer helpful.

I gave up shopping at The Bombay and asked the company to stop sending adds mails. Once they accepted my request by returning my mail, however, they keep confusing e-mails (I mean I cannot shop through these web) I reminded them two more times. But it seems like they ignore my e-mails... It has nothing to do with sales contract or anything, but I insist that they sychologically bother me by sending adds every second days!!!

I came to hate even passing the nearby store these days. Please tell me how to solve this problem.

Chiyo Watanabe

Ottawa

P.S. Please see the following e-mail communication between The Bombay's representative and me.

Thank you for your request. I have removed you from our US emailed newsletter, if you would like I can add you to our US version. Thank you for choosing Bombay!

Krystal Loveday

Email User

1-888-226-6229

Original Message

From: Email User [mailto: Email User]

Sent: Wednesday, August 15 12:50 PM

To: Customer Service

Subject: Other

E-mail: Email User

Name: Chiyo Watanabe

Order:

Comments: I'd like to ask you not send me e-mails any more. I live in Canada and your information doesn't help much. (I had several inquiries and everytime I only got disappointed as you have limited items in 'Canadian' stock...)

Company: Bombay Company
Country: USA

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