Crate and Barrel
Bad delivery set-up

Furniture & Equipment

Yesterday I received a call from C&B to set up the delivey of my ordered furniture. The first date they have available is January 9th. Yesterday was Dec. 9th. I am outraged that they can not deliver my furniture for one month. I was told that I would receive the furniture in about 8 weeks. The papaerwork says8-10 weeks. That would bring me to Dec. 28th. I clearly wanted the furniture for the holydas. I moved into my house and have only 2 chairs. It clearly would be nice to have a couch and dining table with chairs for the holydays. They should have informed me about their delivery set up. It also appears that they deliver only every other week - once. I live in a very large new neighborhood. None of my neighbors experienced this type of delivery problem.


Company: Crate and Barrel
Country: USA
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