Froyopad.com
Want refund for defective product, under warranty

I purchased Ampe A10 tablet in July received in August. I have had problems with tablet re-booting itself, problems with charger, about which I contacted company.initially, I got pretty quick responses, but no real help in fixing either problem. Have been in constant contact with them about various problems regarding this product, and would like a refund. It is still under the 1-year warranty period. I have been contacting them multiple times recently via various e-mails they have listed on their web site. They also mention on web site about 24-hour on-live chat, which never is available, not matter what time of day I try to use it (to account for time difference between US and China) - it always brings you to an e-mail, which I have also used to try to contact them, but get no response. I just want to send back my product and get a refund.

Some of the e-mails addresses are cs@froyopad.com, bressanil@gmail.com, and euogo.com

The address for return is

86#, 10 Lou, 2 Dong Xi, Saige Kejiyuan, Futian Zone
ShenZhen
Guangdong Province, 518000
China

Please help me get my money back.

Company: Froyopad.com
Country: USA
Site: froyopad.com

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