GameStop - Galleria Mall -Houston, TX
Bad customer service / attitude problem

Electronics and household app.

I'm a gamestop client to get a lengthy period, I've supplied several great worker feedback and so far there have been none grievances. This is actually the very first time I've experienced such conduct that I desire didn't occur. When I went inside, I had been alone in-line, both girls simply speaking with eachother and ignoring me, the other of these was like "yes what exactly you'll need?" I told them I needed a particular sport, her react was "perhaps you have examined the racks? If it'snot there we-don't contain it" i responded "i examined online it claims this area includes a backup" her react was. Nothing. Just began to ultimately examine the pc... They did possess a used copy for me personally... Then she offered me my game and nothing, no possess a good evening nothing, and it was damm slow... And so I questioned her "whats the return policy with this used-game?" i already knew what it was simply wished to discover when they provide me correct data, she replied "no we-don't get back activities sry" and thats it... Im like "Really?" she like "yes why could somebody purchase a sport when they did not want to buy"... I delivered the overall game at another shop and also have terminated all my pre-orders in most gamestop shops and that I am never returning since I can not trust individuals who provide me wrong info. Both girls explanation was... One was high and manly-looking caucasian. Other was brief to medium-height hispanic.


Company: GameStop - Galleria Mall -Houston, TX
Country: USA
State: Texas
City: Houston
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