Charter Communications
Charter Cable Company is a rip-off! Fraudulent Billing, Double Billing, and just over all ruining my checking acct., Nationwide USA

Charter Cable interrupted my service due to the fact that my check hadn't reached them in time. A charter representitive talked my husband into doing a on-line check with the promise that the mailed check would be voided and returned. All of this conversation was supposed to be verified with her supervisor and taped for future reference.

Two weeks later I recieve a notice from my bank that my account was overdrawn, Charter communications had processed both checks. 800. Oo dollars was taken from my account at one time, causing many checks that I had written before hand to bounce, thus aquiring bad check fees with the stores and the bank, and basically ruining my reputation with stores close to my home.

I called charter to try to resolve the situation, and they agreed that an overpayment had occured but refused to do anything about it. Everyone I talked to said that they didnt know what to do or who I should see, they then directed me to the local office where they did nothing either. Everyone just kept telling me that there was nothing that they could do. I have contacted several companies looking for help. Please help me with this issue.

Thank You.

Company: Charter Communications
Country: USA
Address: Birmingham, Al
Phone: 8885362223

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