Bestbuy
Returned RCA TV Had Mismatched Serial Number, Manager Showed Attitude

Around fathers day I bought my son a 32" RCA television and when we got home and set it up it was pulsating I guess. So the next day I brought it back with the box and sales slip, well the serial number on the box and the television did not match. I told them that's your problem not mine. I told them to check my account to see what I had previously purchased over the years. I mean 52" televisions, sound system's, washer and dryer's' refrigerators, lap top computers I mean thousands of dollars and I told them that I'm not going to beat them out of about $350.

So I told the manager he had an attitude and he told me that I had one, what do you expect when they tell you there's nothing they can do about it. So after a big fuss they finally replaced with another t.V. Same model. So if I wanted to exchange it, it would have been my tough luck they said that they wouldn't. I told them that I have a lot of family and friends that I recommended and they have bought wide screen t.V.'s sound system's computers. But they didn't want to hear anything. All I can say they lost a valuable customer's over a lousy $350.00 bucks. I mean I found $10,000. This summer in $100.00 dollar bill's in a stop and shop parking lot with id's in the bag and I returned it to the owner and that's the luck I get for a $350. Tv.

Roger
Woburn, Massachusetts
U.S.A.

Company: Bestbuy
Country: USA
State: Missouri
City: Watertown

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