Savology / Support Squad Universal Protection Program
Savology/Support Squad - Free For All! Get a new modem and router free after mail in rebate is a complete scam

This business is an utter scam. They should be brought up on fraud charges and shut down.in August of googled "charter communications" and was unknowingly directed to a company called Savology. Believing that I was dealing directly with Charter, I listened to the special offer the salesman was pitching for a free Modem/Router after mail in rebate. It sounded like a decent offer, but they needed to charge the cost of the modem/router to my card and then would mail a check out afterwards.

I agreed to accept the offer and scheduled an appointment to have the technician come out to set up my internet. Everything went fine, I saved all of the paperwork and on August 19 I mailed in the rebate. Their rebate form stated "Allow up to four weeks for your reimbursement check to arrive." No problem. I waited and waited for my rebate check and finally in October called Charter. I explained the situation to them and they told me I needed to contact Savology since they were the company who I made the agreement with.

Company: Savology / Support Squad Universal Protection Program
Country: USA
State: Florida
City: Ft. Lauderdale
Address: 3323 West Commercial Blvd. Suite 200
Phone: 8668636121
Site: savology.com

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