Garmin International
Product support - NOT Internet

In Jan. I bought a NUVI 500.in June I bought the lifetime update. Until I bought the lifetime update all was well but at the first use of the lifetime update my GPS decided to turn itself on and off at will. I wrote to Garmin and they gave me a reset instruction... Which I did. It worked well for a few weeks and now it is going on and off at will again. I contact Garmin again and they tell me I am out of warranty and for $99.00 I can get my Nuvi repaired.

You tell me. If the GPS was working fine before the lifetime update it seem rather ironic that I update and that the very day I do so the GPS stops being reliable. Hmmmm. Garmin will not budge from their position that my warranty has expired and they will do nothing to fix the situation. I don't think I am being unreasonable. Things like this don't just happen the moment you update.

Moral of the story: Try a different vendor when considering a GPS.

Company: Garmin International
Country: USA
Phone: 9133978200
Site: garmin.com

  <     >