Samsung Electronics America, Inc. Washer & Dryers Blue
Can't produce parts with same color, bad customer service, misleading, and false advertisement

Initially, bought Samsung Machine (mo#WF330ANB1XAA01) Dryer (mo#DV330AGB/XAA orange. Had them significantly less than a year. Called customer support who std they just have one devote MI to correct them Mr. Equipment in Benton Harbor, MI they were likely to Possess A & E Manufacturer in Illinois arrived at my house 3hrs. Away. Then we were informed we'd to reduce electric wires to be returned. Then I approached the Leader he std they don't have any reimbursement guidelines proven, with no precise process, given that they were carrying it out like a courtesy in my experience. These were just prepared to return unique cost and because of inflation they mightnot do other things. Contact Loweis these were prepared to do an exchange good except the dryer was 2 shades. Long story short. This really is Samsungis precise phrases, I acquired them written down. "it's been confirmed the shade change happens where the material improvements. The paint's appearance can deviate while placed on different areas. THIS ISN'T A PRODUCTION DOWNSIDE, BUT AN INDIVIDUAL HATE." That's fake ad, you observe them on line, on show and also you purchase them like a couple, a collection. Simply to ask them to sent to your house to not complement one another not to mention the dryer itself. The leading doesn't complement the attributes or even the back. The colors are all the time. They mentioned that ostensibly they're good with this specific so-contact INDIVIDUAL HATE, and they'll proceed to create them-and deliver them out in this way. Lowe's did another trade to get a diverse produce and design, shade at our cost. I have sent the Leader's workplace again seeking to get a reimbursement, because the 2nd time-around we were recommended through Loweis to buy a long guarantee when Mr. L Pres. Needed to consider long and difficult about delivering us $100.00 Lowe's giftcard. Simply because they couldn't do anymore. They're not prepared to do something. Lowe's continues to be clearing up after them throughout this whole-time. It's been over per month but still no-closure. I still need to take a look at these so-call group of models thatnot fit until my Whirlpool types come in. I've to hold back 60dys to get them. Though, Loweis continues to be thoughtful in my experience and my loved ones, it generally does not create things much better that I've to check out these bits of garbage. Understanding they're still promoting extra color for scores, towards the community understanding all to nicely, they cannot create color to complement. CUSTOMERS BE WARE!!! You've no idea what'll be sent to your door. They've no quality requirements, they cannot surpass their title, they cannot solve something. Lowe's needs to get it done for them. I had been recommended by Loweis that Samsung is delivering devices using the incorrect plugs, plus they are delivering them back and Samsung std there's nothing wrong together. You will find additional customer support problems and issues that are occurring these days. They're fraudulently promoting these items completely understanding they cannot complement the color on the models. It is the customer's "PERSONAL DISLIKE." I'm sorry that is bad executive on construction. Every other producer might repair the problem and advise the general public as well as their marketers that they're faulty and never a clients "INDIVIDUAL HATE." They must be punished, and have to place that info on the revenue indicators, using the explanation of produce and design. That data is essential to understand. CUSTOMERS BE WARE!!! They don't plan to repair the problem, I've atleast 6 emails back and next saved in the Leader's office. I actually talked towards the Leader but below I'm again 2 dryers later, the Next one used to donot ask them to consider it off the vehicle poor people supply driver looked over it, and stated, "WOW!" You may completely observe that, I wonder why they're delivering them out in this way? I'll never buy a Samsung product again. They direct one to genuinely believe that whenever you purchase a item your gonna get that which you notice on-display. I really could of bought a much better purchase in a Reduction and Reduction shop, they'd of coordinated and may of been set with no hassel and also the customer support department who'd no thought about nothing. Ha! Significantly less than a yr-old and that I essentially experienced 3 dryers. Go figure!!!

Company: Samsung Electronics America, Inc. Washer & Dryers Blue
Country: USA
State: New Jersey
City: Ridgefield Park

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