DirecTV
Technition installed product incorrect

I'm processing a since I received providers in the above handle on Thursday, 4-19. During the instalation procedure the technition blew our circuit breaker. We reside in a duplex and our fuse-box is within the cellar of our neighbors aspect. He wasn't house and so I couldn't switch the breaker, however the technology. Simply applied an extension wire and blocked anything in over the space. Before he quit I ensured to request that after I switch the breaker is anything likely to function correctly? He reassured me that anything could be good.

Your friend returned home Thursday, 4-21. We went around and turned the circuit breaker and that I blocked in my own t.V. As doon whilst the t.V. Was blocked in I noticed a large interest and that I smelled burning wire. At the same time frame my second t.V. The recievers were attached to likewise turn off and smelled of burning cables. Following this I tried switching the t.V. S again on and neither could work. The reciever towards the primary t.V. Also quit functioning and wouldnt reverse on. I've been existed below for more than 3 decades and also have never blew a breker. I'm in dismay the technology. Extended to set up after coming the breaker, unsure if he'd try it again using the next store.

Immediately I had been about the telephone with Dierctv which Friday they delivered a boss to the home (Zeke Garcia). He was in dismay aswell to the way the technology. Kept going. Zeke got images and discovered the issue. The technology. Connected the satelite wrong. Zeke told us to email you and discuss our problem. We're out 2 hi-def flat-screen televisions. A 32-inch. Vizio & A37 inch Insignia, swivles quit and right. We've no tv. Please contact me. ZEKE GARCIA from dirctv has got the pictures. Thanks for the time.

Jsanon Blasdell

Company: DirecTV
Country: USA
State: Iowa
City: Davenport

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