Mluuo
Have taken payment for goods, then withheld them demanding same price again for bogus customs costs. Now won't refund

Electronics and household app.

I recently purchased an Apple i pad directly from China via a website www.mluuo.com. All seemed to be going well until I requested shipping references & delivery dates.
At this point I received the following email -

(The customs confirm us, all of the products are in hand of them,
They said: we must pay 100% tariff of the products's total cost
Now, there are two ways to solve this problem,
1. You must pay 100% tariff of the total product, It is 363 USD * 100% = 363 USD, after you pay the money, we send the money to the customs and ask them to send your product at once
2. You can continue buy, China has a rule: If the total cost of any products reach to 1000 USD, then, you only need pay 5% tariff, but, you do not worry, our company can pay the tariff for you!
Then we also can send all of your products to you immediately!)

I informed them I was not prepared to part with any more money & would like a refund.


Company: Mluuo
Country: USA
Address: NO. 182 of Beilin Taiyi Road, XiAn, ShanXi, China
Site: mluuo.com
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