Ge
Service on extended warrantee

GE french-door Fridge Freezer, Icemaker in freezer overflows and water enters freezer 2" coating of snow types on base of freezer. The first Fix individual, 12/17, unfroze the icemaker, therefore managing the sign and never the issue. Fourteen days later problem reoccurred. Positioned another support call 1/6 and had to speak to a supervisor after not getting an acceptable solution. GE Assistance Safety Benefit returned in my experience nicely after 2-3 day licensed response-time. Lastly I had been ready to obtain an appt for today 1/23. Today I obtained a phone from the "dishwasher" fix individual, to confirm my handle. After I told him it had been a fridge issue he advised me I'd to contact the organization and tell them they delivered the incorrect individual, which perhaps there is a refrigerator repairmen also planned. I named and discovered the A&E Factory Support sent the incorrect individual and they could not send somebody out until tomorrow, hence needing me to remove 2 days of function. Again, I required required to talk to a boss. GE has walked in and GE is delivering something agent. Obtaining a expensive equipment fixed really should not be this challenging.

Company: Ge
Country: USA
State: New Jersey

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