Dish Network
No trial period, blurry non-HD service and $450 cancellation fee

Dish Network is not #1. I admit I was naive to believe what I was told by the "salesman" on my first call. With further exploration of the service after the technician had left and the contract had been signed, it was discovered that the service was blurry, NOT HD quality and that not all the channels promised were included in the package. This included only standard def of all the local channels.

When I call the next day to cancel due to the poor quality I was told there was no "trial period" and I was stuck with it. This was extremely upsetting as the cancellation fee is $450. It is not right to force someone into a 2-year contract without allowing them to try the product.

Dish Network is SCAM!

I have not given up and will continue to call and complain. It's pretty bad to already be unhappy with a service that I was insured was the best in the country after the first day and have no recourse to cancel.

Company: Dish Network
Country: USA
Site: dishnetwork.com

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