PhotoVideoSuperstore.com
Lia

STAY AWAY from these jokers!!!
I placed the order for a highly discounted digital camera on Friday. Late Sunday I get an email to call them and confirm the order. I called and had to leave a voice message; and I sent an email reply. They never returned either. So, Monday afternoon I called again. I was asked to confirm my address and item ordered. Then, the sales pitch came for more accessories and extended coverage. I was told that the item should arrive in 7 - 10 days. Late Monday night I received an email from them that the item was backordered for 6 - 8 weeks. I found out on my website account that the item was backordered starting Monday morning; the salesman LIED to me, even after I expressed to him that it was a gift. Sure enough, Tuesday morning I tried three times before finally talking to this salesman, getting lost in their telephone system each time. I explained what had happened, from my perspective, and wanted to know what was going on. He quickly turned the cold shoulder and told me three times that he was transferring me to customer service. Again, I got lost in their phone system. I called his extension once again and he, again, wanted to transfer me, but, I told him to cancel the order. The funniest thing about all this is that in the end he apologized for the inconvenience and wished me happy holidays. I told him "How's that happening since you were going to screw me without the camera?" THIS IS JUST A FRONT (maybe a scam). They don't care about the customer. They never returned any of my voice messages or emails, none. I also noticed that this company no longer comes up in the search engines when shopping online. Stay away.

Company: PhotoVideoSuperstore.com
Country: USA
Phone: 8772626126
Site: photovideosuperstore.com

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