Toys R Us
In store misleading

I purchased today a Loving family Grand house complete $159.99 in Hazlet NJ and they had 2 signs under the house that said if purchasing the Grand house you get the loving family mini van free with purchase. I read it over 3 times before purchasing. When I went to pay it didn't ring up free when questioned, the assistant manager said it was only for the regular grand house for 69.00 and not the Grand house complete, Oh Im very sorry that it is misleading that she encountered the same complaints from others. WELL why didn't she TAKE THE DAMN SIGN DOWN. They are supposed to honor a mistake but no didn't even remove the sign... No where on that ticket states those stipulations and that is misleading the customers. All it says is buy a grand house and get the van FREE!!! This is a bunch of BS and never EVER will I shop toysrus again. I hope they close down. They should state on that ticket that it excludes the Grand complete.

Company: Toys R Us
Country: USA

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