Dish Network
Charged $420 early cancellation fee after two days of service
- 07-01-2010
- 13
Electronics and household app.
I was told that I would receive local Philadelphia channels, I didn't get them, picture quality was awful, Dish technicians illegally opened the local cable company's box of wires on the side of my apartment, and after just 2 days of service I decided to cancel and they decided to charge me $420 more. They said the fee for early cancellation would be $240, $10 x 24 months. I argued for 5 hours with them via phone but finally I gave in and said I'll pay the $240. Then they told me it was $17.50 per month x 24 months for a total of $420 plus $10 to ship back their receiver, then they said it was $15 to send back, plus the cost of two days I had the service. I asked if the $17.50 would be on a monthly bill, I was told yes. Then I was told $420 will be charged to my credit card in one sum. So I am waiting for them to send me a box with a shipping label to send back some of their equipment. I also had to go outside to the dish they put in the ground and unscrew a piece off and mail that to them.
Company: Dish Network
Country: USA
State: Pennsylvania
City: Lititz
Site: dishnetwork.com