OfficeMax
Theft

On Saturday May 29 at about 8pm I went to the OfficeMax store in Dearborn, Michigan to by a GPS unit. I purchased the Garmin 1450 which was on sale. I was given what appeared to ne an unopened box and upon paying security seals were placed on the box. These seals read if opened a 15% restocking fee will apply. Upon arriving home with my new GPS I looged into internet to read a few reviews of the unit. At this point I still have not opened the box. After reading a few reviews I discovered that the 1450 DID NOT support traffic report. It was now 8:30pm and there was no way I was going to make it back to the dearborn store by the 9pm closing time so I decided to go to the Westland, Michigan store. I wanted to either return of exchange the Garmin 1450 for a unit which supported traffic reports. I was told that there were no units available which supported traffic so I requested a refund. The store manager of the Westland store removed the security seals and opened the box.

Everything was still factory seals with the exception of the GPS unit NOT being in the box. I had the Westland store manager immediately call the Dearborn store and report that the GPS unit was missing and i was also allowed to talk with the Dearborn store manager and I told him that I was given a box with no unit and was not happy. The Dearborn store manager Steve apologized and told me there would be no problem and to return the unit in the morning. I was told Steve would not be there in the morning but that he would inform the proper people. It is now 10:30am Sunday May 30. I showed up at 10am as instructed and was told there was nothing that could be done. I even told them that the security seals were intact up to the point that the Westland store manager removed them and they could not care less. I have make a police report for theft and will be looking into filing suit in small claims court. I do not plan on letting OfficeMax rip me off got $192.00 without a fight. Buyers beware that OfficeMax will make there problem your problem. Do not shop at OfficeMax if you value your hard earned money.

Company: OfficeMax
Country: USA
State: Michigan
City: Dearborn
Address: 5801 Mercury Drive
Phone: 3132711100
Site: officemax.com

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