TigerDirect.com - Systemax
Botched my order, horrible customer service

This company is a joke. Ordered a LCD TV and they shipped a lousy e-machines computer instead. After contacting them, they issued a return label but refused to have UPS pick-up the PC. I had to use my time and resources to take the package to UPS.
I was also told once the PC was returned the TV I ordered would be shipped out. Guess what? PC returned and accepted at warehouse, but no TV was shipped out and no refund was issued. After getting tired of the run around, I filed a charge back with AMEX
and got refunded.
TigerDirect might have good prices on some items, but god help you if something goes wrong with the order. No exaggeration, But TigerDirect Has got to have the most horrendous customer service of all electronics retailers.
I will never, ever order from them again. They have lost me as a customer, and worse I know I've convinced at least a dozen co-workers and relatives to never shop there.
I buy quit a bit from Newegg and Crutchfield and never had a problem that wasn't taken care promptly.
Stay away from TigerDirect and save yourself headaches down the road.

Company: TigerDirect.com - Systemax
Country: USA
State: Illinois
City: Naperville
Address: 175 Ambassador

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