Mobile Messenger
Charged $20 to my phone bill New York

I was charged $9.99 over two months from Mobile Messenger for a service I never signed up for. After I called my phone service to cancel this charge, I called Mobile Messenger to demand a refund in full.

A woman named Juliana answered the phone (Mobile Messenger support: 800-416-6129). She said I would receive a check for half the amount in 6 weeks. This check never arrived.

I called Mobile Messenger a second time and told them that I had not received the refund. They told me that the company policy had changed getting refund checks sent, and it was now up to 12 weeks.

I told them I would be taking legal action against them. I have filed a complaint with the Better Business Bureau and the FCC.in addition, I have notified my attorney, who will be taking further action against them.

I also sent an email to escalations@mobilemessenger.com. We'll see if they respond.

Company: Mobile Messenger
Country: USA
Phone: 8004166129
Site: mobilemessenger.com

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