Lighting By Gregory
Can't get results from customer service

June 30 I ordered a ceiling fan, a light kit and a remote control from Lighting by Gregory.

When my husband started reading the directions he realized that the remote control did not come with a receiver.

I contacted customer service to advise us what we needed to do. They sent this reply...
We have requested an RGA# and address from the manufacturer and will forward this information to you as soon as we receive it from the manufacturer so you may return one HT150-WH.

Here it is August 7 and we still have not gotten a RGA#.

In the mean time my husband called the remote control company direct and they said "they do not issue a RGA#, that is something Gregory will have to do.

I emailed Gregory customer service and related the message and we still have not gotten a RGA# and they will not answer my emails.

Company: Lighting By Gregory
Country: USA
State: New York
City: New York
Address: 158 Bowery
Phone: 8008071826

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