Clark Appliance Repair
Repair overcharge

Last month, whenever we had a problem signal show up on our dishwasher, my spouse named the Clark Equipment organization, that the prior owner bought our machine. Because there did not be seemingly something functionally incorrect using the machine, she questioned if there is a means for all of US to clear the signal, but we were informed that the support phone will have to be produced to fix it. The service-man turned up late, struck two switches about the front-panel of the machine and removed the signal instantly. For his five minutes of function we were billed their standard $119 support cost. Yes, which was with no components installment, simply the drive of the switch. After asking why we weren't supplied these details when required, they stated that we ought to have requested to keep in touch with something guy about the telephone, which the receiptionist did not have this sort of understanding.

I reported for their support supervisor and got no further. Despite requesting a discount because of the easy the "fix", I had been informed the cost is standard regardless of how much function is conducted which I ought to be happy they didn't add-on a fee for the work hours or that components weren't needed.

I tried calling the BBB, however they evidently decided using the restoration organization the costs were sensible.

I simply do not need other people to make use of the corporation if this is the way they handle "minor" repairs.

Company: Clark Appliance Repair
Country: USA
State: Indiana
City: Indianapolis

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